1. Know the dates
| When | Event | What it means for your ads |
|---|---|---|
| Early October | Planning window | The best time to fix tracking, lock in your offer and brief creative |
| Late October – early November | Warm-up | Ads are still relatively cheap. Build audiences you'll retarget later |
| Mid November | Click Frenzy | Australia's biggest online sale event. Check this year's dates at clickfrenzy.com.au |
| Friday 27 November | Black Friday | The start of the peak weekend |
| Monday 30 November | Cyber Monday | The last big day of the sale window |
| Early – mid December | Christmas | Gifting demand and shipping cut-off deadlines. Check your carrier's Christmas dates |
The big idea: the brands that win Black Friday don't start on Black Friday. They spend October and early November building an audience of warm, interested people. When the sale starts, they sell to that audience, not to strangers at peak prices.
2. Work out your numbers first
Before you pick a discount, work out what you can afford to pay for a sale. This one number decides whether BFCM makes you money or just makes you busy.
Break-even ROAS = order value ÷ profit per order before ad costs
Profit per order before ad costs = order value − product cost − shipping − payment and app fees.
Worked example (full price):
| A$ | |
|---|---|
| Average order value | 80.00 |
| Product cost | −24.00 |
| Shipping, payment and app fees | −12.00 |
| Profit before ad costs | 44.00 |
| Break-even ROAS | 80 ÷ 44 = 1.82 |
The same product at 20% off:
| A$ | |
|---|---|
| Average order value | 64.00 |
| Product cost (doesn't change) | −24.00 |
| Shipping, payment and app fees | −12.00 |
| Profit before ad costs | 28.00 |
| Break-even ROAS | 64 ÷ 28 = 2.29 |
A 20% discount cut the profit per order by more than a third, and raised the ROAS you need just to break even. Your maximum cost per customer is the profit before ad costs: A$28 in the sale example. If Meta is charging you more than that per purchase, every sale loses money unless the customer comes back.
Do this now: work out break-even ROAS and maximum cost per customer for your main products, at full price and at your planned discount.
3. Choose an offer that protects your margin
Deep sitewide discounts are the easiest offer to run and often the least profitable. Try these first:
- Bundles. "Buy the routine and save." A higher order value spreads your ad cost over more product.
- Gift with purchase. A free mini or accessory often costs you far less than a percentage discount, and feels generous.
- Spend thresholds. "Spend A$100, get A$20 off" or "Free shipping over A$75" lifts order value.
- Early access for subscribers. Reward your email and SMS list with first access. It also gives people a reason to sign up during warm-up.
- Tiered offers. Bigger savings for bigger baskets, rather than the same discount on everything.
Stay within the rules. Under Australian Consumer Law, "was" prices must be genuine prices you actually charged, and "sale ends Sunday" must be true. Don't run fake countdown timers or invented scarcity. For wellness and skincare, keep claims cosmetic, not therapeutic.
4. The 8-week timeline
6–8 weeks out (early October): get ready
- Check your tracking. Confirm your Meta pixel and Conversions API are both firing purchases, and that purchase values match your store. Bad data in November means bad decisions in November.
- Lock in your offer using the numbers from section 2.
- Check stock and shipping. Running out of your hero product on Black Friday is the most expensive mistake there is.
- Brief your creative. You'll need different ads for each phase: warm-up, sale launch, final hours and post-sale.
3–5 weeks out (late October – early November): warm up
- Build audiences while ads are cheaper. Run engaging content (how-to videos, reviews, founder stories, behind the scenes) to build video viewer and engagement audiences.
- Grow your email and SMS list with an "early access" or "VIP list" offer. These people are your cheapest sales in November.
- Test hooks and angles now. Find out which messages work before prices rise, so you're not guessing during the peak.
1–2 weeks out: tease
- Tell your warm audiences something is coming. Build anticipation without revealing everything.
- Prepare every sale ad in advance and get them approved, so nothing is stuck in review on launch day.
Sale window (Click Frenzy and Black Friday to Cyber Monday): sell
- Retarget warm audiences first. Website visitors, video viewers, engagers and your email list will convert at a much lower cost than cold audiences.
- Lead with the offer. In the sale window, the offer is the hook. Make it clear in the first second of every ad.
- Increase budgets in steps. Big overnight jumps can make results unstable. Raise budgets gradually and watch cost per purchase.
- Avoid big edits during the peak. Heavy changes can reset Meta's learning. Make decisions on a schedule, not in a panic.
- Refresh creative for each phase. "Starts now", "last day" and "extended" ads should look different.
- Watch frequency. Warm audiences are small. If people see the same ad too many times, results drop fast.
After the sale (December): keep going
- Christmas gifting. Switch from "sale" to "gift" messaging, and use shipping cut-off dates as honest deadlines.
- Thank and retain new customers. A welcome flow and a second-purchase offer turn one-off Black Friday buyers into repeat customers.
- Review the results properly (see section 7) before planning next year.
5. Creative checklist
For each phase, have ready:
- 3–5 ad variations per offer, with different hooks
- Vertical 9:16 versions for Reels and Stories, plus 4:5 or 1:1 for feed
- The offer shown clearly in the first second or on the first frame
- At least one creator (UGC) style video that feels native to the feed
- Static ads with the offer, the product and one clear reason to buy now
- Separate "sale starts", "last chance" and "extended" versions
- Every claim and price checked against Australian Consumer Law
6. Budget: a starting point
Every account is different, but this split is a sensible place to start for the season:
| Phase | Share of seasonal Meta budget | Main job |
|---|---|---|
| Warm-up (late Oct – early Nov) | ~15% | Build audiences and test hooks cheaply |
| Sale window (Click Frenzy – Cyber Monday) | ~60% | Convert warm audiences and new customers |
| Post-sale and Christmas | ~25% | Gifting, retention and remarketing |
Ad costs usually rise sharply through November as big retailers compete for the same audiences. That's why warm-up spend in October matters: it lets you spend less per sale when prices are highest.
7. Measure what actually matters
Meta's reported ROAS will usually look better than reality during BFCM, because many sales would have happened anyway. Track these as well:
- MER (marketing efficiency ratio) = total store revenue ÷ total ad spend, across all channels. Check it daily.
- New vs returning customers. Are you finding new buyers, or discounting people who would have bought anyway?
- Profit, not revenue. Revenue minus product cost, shipping, fees and ad spend. Compare it to the break-even numbers from section 2.
- Your store data vs Meta's data. Note the attribution window (for example, 7-day click, 1-day view) whenever you compare.
8. The one-page checklist
- Break-even ROAS and max cost per customer worked out, at full price and sale price
- Offer chosen, with genuine prices and honest deadlines
- Pixel and Conversions API checked, purchase values matching the store
- Stock and shipping capacity confirmed
- Warm-up campaigns live by late October
- Email and SMS "early access" list growing
- All sale creative made, approved and scheduled
- Budgets planned by phase, with step-up rules agreed
- Christmas shipping cut-off dates confirmed
- Post-purchase welcome and second-purchase flows ready
- Reporting set up for MER, new customers and profit
This playbook is general guidance, not legal or financial advice. Check sale dates, shipping cut-offs and advertising rules for your own business.